• 23-24 March 2019
  • MCEC

FAQs

FREQUENTLY ASKED QUESTIONS

WHO CAN ATTEND?

Beauty Melbourne is a trade event for professionals in the beauty and associated industries.

WHEN IS IT ON?

Saturday 23 March 2019, 9am – 5pm
Sunday 24 March 2019, 9am – 5pm

WHERE IS IT HELD?

Beauty Melbourne will be held at the Melbourne Convention and Exhibition Centre. For all your transport information see Getting There.

WHAT DO I NEED TO ENTER THE EVENT?

Everyone needs to purchase an expo pass in order to attend the expo. Please complete the online form one per person (not per salon) once online tickets go on sale on this website. Register to attend

WHAT DOES AN ENTRY TICKET GIVE ME ACCESS TO?

Your expo pass gives you access to the exhibition floor both days of the event (23 & 24 March 2019). You'll have access to all the activity on the expo floor, over 200 sought after brands and an array of on floor features.

HOW DO I BUY A TICKET?

You can purchase a ticket to Beauty Melbourne online on this website. Register to attend

Alternatively, you can purchase a ticket at the expo entry at the Melbourne Convention and Exhibition Centre during expo hours on the 23-24 March 2019.

I'VE REGISTERED ONLINE BUT AM NOT SURE HOW TO RETRIEVE MY TICKET

You will have received an email with a step-by-step guide assisting you to download your e-ticket, which you can print and bring along with you to gain entry into the Expo. There will be e-ticket holders at the expo entrance for you to place your folded badge in. You will be are required to wear your e-ticket to get into the exhibition halls.

I HAVE PURCHASED MY TICKET ONLINE, BUT WHAT IF I HAVE FORGOTTEN OR NOT RECEIVED MY TICKET?

You are able to collect it on the day at the Pre-booked and not received your Ticket desk, please bring photo identification with you. Or contact us pre-event via:

T: (02) 9211 7544 | E: beauty@infosalons.com.au

Please note there is  admin fee for tickets bought online and onsite, 1.2% for Visa & Mastercard and 3% for Amex. 

ARE CHILDREN ALLOWED INTO THE EXHIBITION HALLS?

Children are permitted, however we strongly recommend that you find alternate care due to Health & Safety and as it is a business event. Children under 15 are free to enter. Children over 15 will need to purchase a valid ticket.

CAN I BRING A FRIEND OR GUEST?

Beauty Melbourne is a trade only event and as such guests are not permitted. If you are a Salon Owner or Salon Manager, you may bring along 1 guest only at a cost of $40. Accompanying guest passes can be purchased onsite at the Expo (not available for pre purchase and allows guest access for 1 day only). If they work in the industry, they must book as per above.

HOW CAN I GET PERSONALISED EXHIBITOR OR PRODUCT RECOMMENDATIONS EMAILED TO ME?

To receive your very own personalised exhibitor product recommendations direct to your inbox, just make sure you register for the expo as early as possible and carefully select the product interests during your online registration. Based on the product interests you selected we match you with your very own unique set of product recommendations from exhibitors at the show. Your matches are not sponsored in any way.

WHERE CAN I PARK?

The Melbourne Exhibition Centre has 1,060 undercover parking spaces, managed by Wilson Parking Entrance, off Normanby Road. For all your transport information see Getting There.

I DIDN'T GET TO ATTEND THE EVENT. CAN I GET A REFUND?

Tickets are non-refundable/non-transferable.

CAN I PURCHASE EDUCATION TICKETS WITHOUT AN EXPO TICKET?

The all new ALL ACCESS EDUCATION PASS includes your entry to the Expo Floor. However, if you purchase a hands - on workshop, you will also need to purchase Expo Entry.  

DO I NEED TO PROVIDE BUSINESS IDENTIFICATION?

IF YOU'VE ATTENDED BEFORE

If you have attended before, you will not need to supply business ID. If we have your name in our database, it needs to match the same details you registered with last time, including the same first name, surname and email address. The system will then pick up all your other details.

IF YOU'VE NEVER ATTENDED BEFORE

If you have never attended before, you will need to provide business ID as noted below.

Forms of ID accepted include:

  • Signed letter from your manager on company letterhead stating your employment
  • Personalised business card (appointment cards do not qualify)
  • A copy of college enrolment form Certificate/diploma of a course you have complete (industry relevant)
  • Pay slip Invoice from a supplier including your salon name
  • Company cheque book / credit card
  • Forms of Student ID Accepted forms of trade ID include:
  • Current student card from your college valid for 2018
  • Personalised letter on your training institute's letterhead advising of the course you're currently studying
  • A transcript of courses or semesters already completed
  • A statement of enrolment certificate
  • If you are a TAFE student or your student card does not clearly identify you're studying a beauty or hair related course you will also be required to provide one of the above forms of identification.

I HAVE MORE QUESTIONS...

Registration Enquiries

T: (02) 9211 7544

E: beauty@infosalons.com.au
 

Education Enquiries

T: (02) 9422 2535

E: visit@beautyexpoaustralia.com.au